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FMC Home > Resources > The New Finance > Customer and Supplier Value Chain

Customer and Supplier Value Chain

Determine how customer value and supplier relationships accumulate along a chain of activities leading to a more successful product or service and an improved bottom line.

Distribution Channels Management Accountability
AICPA Member
Today, distribution channels are still looked upon as a major source of potential cost reduction. However, as organizations are realizing that their ability to compete is highly dependent upon providing quality customer service, distribution channels have reached a new level of significance. Learn More>>
Value Chain Analysis for Assessing Competitive Advantage
AICPA Member
Value chain analysis is a way of assessing competitive advantage by determining the strategic advantages and disadvantages of the full range of activities that shape the final offering to the end user. Learn More>>
Executive Summary—Monitoring Customer Value
Organizations must understand when, why and how customers react to products, services and price changes, and use that information to better manage their customers through value managing internal functions and processes. Learn More>>
Becoming ISO 9000 Registered
AICPA Member
More and more companies are feeling the effects of market globalization, which is driven by free trade, the commercialization of Eastern Europe and increasing industrialization. Learn More>>
Building Buyer-Seller Partnerships
AICPA Member
Many North American supply relationships are still at arm's length and are adversarial. Even though purchased materials and supplier often reach 60% of total costs, many organizations think purchasing offers fewer opportunities for significant savings than marketing, product development or manufacturing. Learn More>>
World-Class Research and Development Management
AICPA Member
Faced with increasingly intense global competition, many high-technology and industrial companies consider Research and Development (R&D) essential to the survival and growth of the business. Learn More>>
Selecting the Optimum Product Line for an Enterprise
AICPA Member
Central to the economic success of any organization is the composition of its line of products or services. In a changing business environment, a periodic review of products/services should be conducted in order to determine their profitability, strategic value, long-term prospects and impacts on company resources. Learn More>>
Virtual Corporations, How Real?
AICPA Member
The virtual corporation is sometimes seen as the ultimate in modularity a dynamic hub with a mix-and-match network of suppliers chosen because best practices and customer focus lead to quality products and services. Learn More>>
Executive Summary—Strategic Partnering
Today's business environment is global in nature, technology based, and characterized by intense competition and rapid change. In order to improve their chances of survival in the marketplace, companies are turning with increasing frequency to strategic alliances with their suppliers, customers, and competitors. Learn More>>
Executive Summary—Customer Profitability Analysis
Strategic cost management and activity-based costing have caused companies to look more closely at the drivers of their costs. Increasingly, companies have been focusing on the causes of costs and profits to enable better management of those costs and profits. Learn More>>