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FMC Home > Resources > The New Finance > Customer and Supplier Value Chain

Customer and Supplier Value Chain

Determine how customer value and supplier relationships accumulate along a chain of activities leading to a more successful product or service and an improved bottom line.

Executive Summary—Monitoring Customer Value
Organizations must understand when, why and how customers react to products, services and price changes, and use that information to better manage their customers through value managing internal functions and processes. Learn More>>
Executive Summary—Strategic Partnering
Today's business environment is global in nature, technology based, and characterized by intense competition and rapid change. In order to improve their chances of survival in the marketplace, companies are turning with increasing frequency to strategic alliances with their suppliers, customers, and competitors. Learn More>>
Executive Summary—Customer Profitability Analysis
Strategic cost management and activity-based costing have caused companies to look more closely at the drivers of their costs. Increasingly, companies have been focusing on the causes of costs and profits to enable better management of those costs and profits. Learn More>>